ICE - Powered by Innovation
Our Technology

The ICE e-commerce platform is the foundation for delivering targeted marketing/sales campaigns, loyalty rewards and highly enriched travel content to our business partners and their valued clients. ICE utilizes the latest web-based technologies to service over 55 million consumers through ICE’s commercial, corporate, travel and leisure partnerships around the world.

ICE provides unique and powerful technology solutions for branded and non-branded vacation and leisure programs for its business partners, including an industry changing alternative currency payment platform, OVSTravel. Our technology solutions provide unique packaging capabilities, customer satisfaction and value added benefits that competitors cannot match.

Through simple search parameters, members can dynamically shop for vacation and leisure packages bundled together that not only include air, car and hotel, but also provide members with the ability to package cruise, tour, resort stays, golf tee times and any combination thereof, including multi-week holidays, into their vacation package. The consumer experience is seamless requiring one single booking for the entire vacation package at one single price point. In addition, any partner-assigned member benefits or incentives can be applied to packaged products, including the ability to redeem points, certificates, exchanges, vacation cash or Cash Back Rewards toward a bundled purchase.

Software, Technology and Client services:

  • Branded delivery of web-based fulfillment and marketing
  • More than 250,000 pages of rich online shopping content
  • Real-time, online purchasing for cruises, resorts, hotels, flights, car rentals, vacation packages, golf tee-times and other leisure activities
  • Ability to convert Loyalty Rewards and alternative currency into payments for fees or future travel purchases
  • Highly competitive pricing on high-demand destinations and itineraries worldwide
  • Dynamic yield and inventory management
  • Online travel packaging options
  • Booking, customer service, support, fulfillment, receipting and ticketing
  • Language and alternative currency support
  • Ability to offer dynamic ‘gift with purchase’ sales and marketing incentive
  • Electronic Gift Card, online certificate and incentive redemption
  • Automated VIP, Vacation Rewards and Cash Back Rewards programs
  • Integrated call center and technology-based fulfillment services in 14 languages
  • Yield-based marketing tools
  • Member-based account management tools
  • Trending and activity reporting for 'Smart Marketing'
  • Multi-level marketing and referral options

ICE’s technology solutions provide packaging capabilities creating member service and customer satisfaction where competitors can not.